Doosan Babcock
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Performance and Business Improvement
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Quality
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Quality
At Doosan Babcock we are totally committed to delivering measurable quality.  Accordingly, the Quality Management component of our Business Management Process is certified by LRQA to ISO 9001: 2000 and is designed to enable us to deliver our products and services with one clear aim in mind - to ensure that our customers receive value for money, knowing that their requirements are being met by dedicated professionals within an environment of continual improvement.

Doosan Babcock's Vision  "To be a Preferred Partner delivering High Value Added Energy Services and Innovative Technology-led Business Solutions"  embodies our key quality management principles and provides the customer with value added quality deliverables.

Our Objectives:

  • Provide value added relationships by engaging and fostering an open exchange of information with our customers, strategic partners and sub-contractors
  • Provide planned resource allocation to ensure consistent selection of 'best athlete'
  • Be fully aware of the complete supply chain issues
  • Share and embrace customer quality values to create mutual benefit
  • Establish customer focussed KPIs to monitor and drive performance
  • Utilise our established Lessons Learned process
  • Understand and mitigate risk exposure
  • Provide innovative solutions to quality problems through joint problem solving
  • Utilise trained and experienced staff to apply quality tools and techniques
Approach
Contacts

Neil Harper – Quality Manager, Europe

Dave Watts – Q&HSE Manager, Power Projects
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