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At Doosan Babcock we are totally committed to delivering measurable quality. Accordingly, the Quality Management component of our Business Management Process is certified by LRQA to ISO 9001: 2000 and is designed to enable us to deliver our products and services with one clear aim in mind - to ensure that our customers receive value for money, knowing that their requirements are being met by dedicated professionals within an environment of continual improvement.
Doosan Babcock's Vision "To be a Preferred Partner delivering High Value Added Energy Services and Innovative Technology-led Business Solutions" embodies our key quality management principles and provides the customer with value added quality deliverables.
Our Objectives:
- Provide value added relationships by engaging and fostering an open exchange of information with our customers, strategic partners and sub-contractors
- Provide planned resource allocation to ensure consistent selection of 'best athlete'
- Be fully aware of the complete supply chain issues
- Share and embrace customer quality values to create mutual benefit
- Establish customer focussed KPIs to monitor and drive performance
- Utilise our established Lessons Learned process
- Understand and mitigate risk exposure
- Provide innovative solutions to quality problems through joint problem solving
- Utilise trained and experienced staff to apply quality tools and techniques
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